Transparent Pricing
No hidden fees, no setup costs, no minimum commitments. Scale from 5 to 5,000 users with the same enterprise features. Add AI Agents to any plan for 24/7 intelligent customer service.
CA Canada (CAD)
US USA (USD)
Most Popular
Cloud Phone System
Complete business phone system with collaboration and video meetings
$25 CAD
per user/month
Save 20% annually: $20 CAD/month
- Reduce communication costs by 60%
- Connect teams anywhere, anytime
- Work flexibly from any location
- Never miss important customer calls
- Meet with teams & clients seamlessly
- Reach customers via text & messaging
- Host large meetings up to 500 people
- Share screens & record for training
- Keep teams connected with chat
- Collaborate on files in real-time
- Sync with existing calendars
- Professional business image
- Capture every important conversation
- Get voicemails delivered instantly
Contact Centre
Advanced contact centre with analytics and reporting
$55 CAD
per user/month
Save 20% annually: $44 CAD/month
- Everything in Cloud Phone System
- Boost agent productivity by 40%
- Reduce customer wait times to zero
- Increase sales conversion rates
- Monitor & improve service quality
- Track performance in real-time
- Coach agents to excel faster
- Route calls to best-suited agents
- Connect with existing CRM data
- Optimise staffing & scheduling
CX Engagement
Complete customer experience platform for omnichannel engagement
$75 CAD
per user/month
Save 20% annually: $60 CAD/month
- Everything in Cloud Phone System
- Omnichannel customer engagement
- Increase customer satisfaction scores
- Reduce customer churn by up to 40%
- Convert website visitors to leads
- Capture sales opportunities 24/7
- Build stronger customer relationships
- Instant answers to common questions
- Real-time customer inquiry handling
- Faster response times across channels
- Personalised customer experiences
- Track complete customer journey
- Increase repeat business & referrals
- Automate routine interactions
- Measure & improve sentiment
- Drive revenue growth with better CX
AI Agents
Intelligent AI agents that enhance customer experience - add to any plan
$20 CAD
per agent/month
Includes 120 minutes • Overage rates apply
- Can be added to any plan above
- 24/7 instant customer support
- Handle routine inquiries automatically
- Qualify leads & schedule appointments
- Multi-language customer service
- Reduce customer wait times to zero
- Consistent service quality every time
- Seamless handoff to human agents
- Handle multiple calls simultaneously
- Reduce support costs by up to 70%
- Capture leads outside business hours
- Provide instant product information
- Process orders & take payments
- Follow up on missed calls
- Scale customer service infinitely
- Detailed conversation analytics
❤️
No Setup Fees
Get started immediately with zero upfront costs or hidden charges.
🚀
Scale Instantly
Add or remove users anytime with no contracts or commitments.
📊
Enterprise Features
Same advanced features whether you have 5 or 5,000 users.
Why Choose ARCUNIFY?
vs. Telus Business Connect
- No 3-year contract requirements
- Same price bundled or unbundled
- Modern cloud-native platform
- No legacy telecom limitations
vs. Dialpad
- Lower pricing (20-30% savings)
- Canadian company backed by Tier 1 Telcos
- Simpler, easier to use interface
- Canadian data centers & compliance
vs. RingCentral
- Canadian company, Canadian platform
- Backed by Tier 1 Canadian Telcos
- Simpler, easier to use interface
- Toronto-based infrastructure
Complete Feature List
Cloud Phone System
- Unlimited calling Canada & USA
- 80+ telephony features
- Hot desking & desk phones
- Call queuing & routing
- N-way calling & conferencing
- SMS & MMS messaging
- HD video meetings (500 participants)
- Screen sharing & recording
- Team messaging & chat
- File sharing & collaboration
- Calendar integrations
- Mobile & desktop apps
- Auto attendant
- Call recording
- Voicemail to email
Contact Centre
- Everything in Cloud Phone System
- Inbound & outbound call centre
- Advanced analytics & reporting
- Real-time dashboards
- Queue management
- Agent performance tracking
- Call monitoring & coaching
- Skill-based call routing
- CRM integrations
- Workforce management tools
- Call disposition tracking
- Supervisor barge-in capabilities
- Historical reporting
- SLA monitoring
- Agent scorecards
CX Engagement
- Everything in Contact Centre
- Omnichannel inbox
- Website live chat widget
- WhatsApp Business API
- Facebook Messenger integration
- Instagram Direct messages (@arcuc.com)
- Email support ticketing
- SMS & MMS campaigns
- Knowledge base & help centre
- Team collaboration tools
- Custom chatbot integrations
- Automated workflows
- Customer journey analytics
- Contact segmentation
- CSAT & NPS surveys
AI Agents
- Can be added to any plan
- Intelligent voice assistants
- Speech-to-speech conversations
- Voice activity detection
- Turn detection & interruptions
- Multi-language support
- Custom workflow integration
- Knowledge base integration
- Function calling capabilities
- Sentiment analysis
- Conversation transcription
- Fallback to human agents
- Call routing & escalation
- Usage analytics & reporting
- 120 minutes included monthly
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